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Enterprise Service Agreement

Terms of Service

Last Revised: September 14, 2026 Version 3.4.0 Governing Entity: Vektor Collective Global Operations
Table of Contents
Important Notice: These Terms of Service constitute a legally binding agreement between you (whether individually or on behalf of an enterprise entity, "Customer" or "User") and Vektor Collective ("Company", "we", "us", or "our"), regarding your access to and use of our edge attribution network, conversion verification engine, and related APIs hosted at urbanmarkethub.store.

1. Acceptance of Terms

By creating an account, provisioning edge instances, generating tracking endpoints, or otherwise utilizing the services provided by Vektor Collective, you acknowledge that you have read, understood, and agreed to be bound by all terms, conditions, and policies incorporated herein. If you are entering into this Agreement on behalf of a company, corporate affiliate, or other legal entity, you represent and warrant that you possess the requisite authority to bind such entity to this Agreement.

If you do not possess such authority, or if you do not agree with any portion of these Terms, you must immediately cease all access to the Vektor Collective platform and delete any deployed edge scripts, SDK integrations, and tracking instances.

2. Description of Services & Edge Network

Vektor Collective provides a distributed, real-time attribution and traffic intelligence platform designed to eliminate data signal loss, verify conversion events, and mitigate advertising fraud. Our technology operates across high-performance edge nodes deployed globally.

The Service comprises:

3. Account Provisioning, Credentials & Security

To access the core services, you must register for an administrative account. You agree to provide accurate, current, and complete information during registration and to maintain the integrity of such data at all times.

You are exclusively responsible for safeguarding all authentication credentials, API secret keys, SSH host certificates, and cryptographic tokens issued to your account. You must notify our security team immediately at security@urbanmarkethub.store if you detect or suspect any unauthorized access to your account or edge instances.

4. Acceptable Use Policy & Sending Standards

You agree to utilize Vektor Collective strictly for lawful, legitimate marketing operations and data intelligence. You expressly warrant and agree that you shall NOT:

5. Attribution Telemetry, Data Ownership & Customer IP

Customer Data Ownership: As between the parties, you retain all right, title, and interest in and to all data, campaign parameters, subscriber tokens, and conversion payloads processed by your dedicated edge tracking nodes ("Customer Data"). Vektor Collective acquires no ownership rights in Customer Data.

Processing License: You grant Vektor Collective a limited, non-exclusive, worldwide license to ingest, decrypt, process, and transmit Customer Data solely to the extent necessary to deliver the attribution services, generate analytics, and enforce platform fraud controls.

6. Fees, Billing & Invoicing

Access to Vektor Collective is provided on a subscription basis pursuant to the tier selected upon deployment. All fees are quoted and payable in United States Dollars (USD) unless otherwise stipulated in an Enterprise Master Services Agreement (MSA).

7. Service Availability & Service Level Agreements (SLAs)

Vektor Collective commits to maintaining a monthly network uptime percentage of not less than 99.9% for all production edge nodes. Uptime calculation excludes scheduled emergency security maintenance, acts of third-party cloud infrastructure providers, or force majeure events.

Monthly Uptime Percentage Service Credit Entitlement
99.0% – 99.89% 10% Credit of Monthly Service Fee
95.0% – 98.99% 25% Credit of Monthly Service Fee
Less than 95.0% 50% Credit of Monthly Service Fee

8. Confidentiality & Security Measures

Each party agrees to maintain the strict confidentiality of all proprietary or sensitive information disclosed by the other party ("Confidential Information"). Vektor Collective deploys enterprise-grade security protocols, including AES-256 encryption at rest, TLS 1.3 in transit, automated SSL renewal, and segregated memory caches to safeguard Customer telemetry.

9. Proprietary Rights & Software Licenses

All intellectual property rights in the Vektor Collective architecture, edge binaries, routing algorithms, dashboard designs, and software documentation belong exclusively to Vektor Collective and its licensors. No implied licenses are granted under this Agreement.

10. Warranties & Disclaimers

EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. Vektor Collective DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, ADVERTISING REVENUE, OR DATA LOSS) ARISING FROM OR RELATED TO THIS AGREEMENT.

THE TOTAL AGGREGATE LIABILITY OF Vektor Collective ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY CUSTOMER TO Vektor Collective IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

Customer shall defend, indemnify, and hold harmless Vektor Collective, its directors, officers, employees, and affiliates against any third-party claims, losses, liabilities, or regulatory penalties resulting from Customer's violation of the Acceptable Use Policy, breach of privacy regulations, or unlawful use of marketing campaign assets.

13. Suspension & Termination

Either party may terminate this Agreement for material breach upon thirty (30) days' written notice if such breach remains uncured. Vektor Collective reserves the right to immediately suspend edge instances without prior notice in cases of detected security breaches, payment default, or egregious abuse violations.

14. Dispute Resolution & Governing Law

This Agreement shall be governed and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law principles. Any dispute or controversy arising under this Agreement shall be settled exclusively through binding commercial arbitration administered by the American Arbitration Association (AAA).

15. General Provisions

These Terms constitute the entire agreement between the parties regarding the subject matter hereof and supersede all prior agreements, representations, and understandings. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force.

16. Contact & Legal Notices

All legal inquiries, notices of claim, or compliance questions regarding these Terms should be directed to: